Stock Product Return Policy:
There is a 25% restocking cost assessed on most returns; Other manufacturers for which we are authorized dealers, may charge more. Proformance Unlimited inc. return policy for products and materials produced by outside services is subject to the terms and conditions imposed by these manufacturers, and in no way circumvents the 5-day time limit from date of sale.
Shipping costs to you and shipping returns back are your responsibility. Damaged items returned are not credited, so insure your package. Items not returned within seven (7) days are considered sold and final.
***Please inspect your engine upon delivery…You MUST note ANY damages to shipment with carrier or your claim can be denied.***
Completeness of returned product and its suitability for resale is evaluated upon receipt of merchandise.Incomplete or damaged product(s) cannot be credited. Items returned after seven (7) days are prorated for wear, and cannot be resold as new. Regarding suitability of a product: It is buyer's responsibility to do due diligence prior to purchase.
Custom Products Policy:
Custom built engines are not returnable; items other than "off the shelf" products (Engines) are considered custom. Contact us within 24 hours to report any problems. Custom products, by their nature, are products and materials which have been assembled to your order specifications, and are neither returnable nor refundable.
*Our Warranty is available online for review*
*Any Engine Modifications Must Be In Writing*
*There Will Be No Price Adjustments After 7 Days From Your Initial Deposit*
Order Cancellation Policy:
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Privacy Contact Information
By Phone: 800-267-3940